About Us
Grupo BPO is a business process outsourcing enterprise based in Manila, Philippines that operates under a social enterprise. It aims to increase work efficiency and productivity by providing a broad spectrum of sustainable business process services in areas such as knowledge process, IT, customer and business support, marketing, human resources, back office support and other diversified outsourcing domains. With an increase in work efficiency and productivity, our clients can develop a competitive advantage over its competitors within its industry.
Brief History
Its visionary founders came from different successful groups of outsourcing and staffing agencies which have been recognized as pioneers in domestic market. Together, they joined to form a worker-owned social enterprise in the BPO industry with a common goal and aspiration.
Why Grupo BPO?
Being a cooperative, we shape our culture with an entrepreneurial mindset. We have continuous training and development for our worker-partners and we also invest in avant-garde technology platforms to help improve our internal processes and service operations. These technological platforms will enhance the company’s infrastructure to thrive with its customer service and relations, maintaining the wellbeing of the internal staff and its operations, as well as cultivating the worker’s skills within an ever-growing cooperative business scope.
All this will drive continuous business growth and productivity for our clients.
Mission
- • Provide members continuous and progressive livelihood opportunities
- • Deliver sustainable productivity in every project, engagement, business and the cooperative enterprise
- • Actively participate in sustainable community development and nation building
Vision
Grupo BPO envisions to be the country’s leading and most diversified social enterprise in the business process, knowledge process, and diversified outsourcing services, owned and managed by the workers, professionals, and entrepreneurs, both local and international, bonding together in a cooperative system.
Our Key Stewards